EGS Update

Stay current with the latest features and fixes by updating your games:

  1. Open the Launcher → go to the Library tab in the left sidebar.

  2. If an update for FBC: Firebreak is available, you'll see an Update button next to the game click it to proceed.

  3. Enable automatic updates:

    • Go to Settings → under Download Settings, check Allow Auto‑Updates.

Note: If updates don't appear, restart the Launcher to prompt the process.

Contact Player Support

If you have questions or continue to encounter problems, and the issue persists, you can contact our support team for technical assistance.

  1. Open the Remedy Help Center. Go to remedy.helpshift.com and click the chat bubble in the lower‑right corner to start a ticket.

  2. Describe your issue. Select Bug Reports, Game Froze/Crash, or the most relevant option, and answer the bot’s questions. Be sure to include your email address, platform (Steam, PlayStation, Xbox, Switch, etc.), User ID, screenshot/video, and a clear description of what went wrong.

  3. Provide additional details. Player Support may ask you for additional files or info that may help with your issue, such as Error Code/Message, DxDiag, or MSInfo.

For comprehensive bug‑reporting instructions, refer to FBC: Firebreak - How to Report Bugs & Crashes in our Remedy Technical Support and Help Center.