Epic Uninstall

  1. Open the Launcher → click the Library tab.
  2. Locate FBC: Firebreak (or your desired title).

  3. Click the ⋯ (three‑dot) icon next to it → click Uninstall.

  4. Confirm the uninstall when prompted.

    • If the option is greyed out, check under Downloads for paused updates; cancel them first.

For assistance removing installs stuck due to paused downloads, see Epic Games installer will not uninstall.

Contact Player Support

If you have questions or continue to encounter problems, and the issue persists, you can contact our support team for technical assistance.

  1. Open the Remedy Help Center. Go to remedy.helpshift.com and click the chat bubble in the lower‑right corner to start a ticket.

  2. Describe your issue. Select Bug Reports, Game Froze/Crash, or the most relevant option, and answer the bot’s questions. Be sure to include your email address, platform (Steam, PlayStation, Xbox, Switch, etc.), User ID, screenshot/video, and a clear description of what went wrong.

  3. Provide additional details. Player Support may ask you for additional files or info that may help with your issue, such as Error Code/Message, DxDiag, or MSInfo.

For comprehensive bug‑reporting instructions, refer to FBC: Firebreak - How to Report Bugs & Crashes in our Remedy Technical Support and Help Center.