Verifying files helps resolve issues like crashes or launch errors due to corrupted data.
Launch the Epic Games Launcher on your PC.
Navigate to the Library tab.
Click the ⋯ (three dots) next to FBC: Firebreak → select Manage.
Click Verify and wait until the process completes. This may take a while, depending on game size.
Once done, launch the game to confirm issues are resolved.
Full instructions available in How do I verify game files in the Epic Games Launcher?
Contact Player Support
If you have questions or continue to encounter problems, and the issue persists, you can contact our support team for technical assistance.
- Open the Remedy Help Center. Go to remedy.helpshift.com and click the chat bubble in the lower‑right corner to start a ticket.
- Describe your issue. Select Bug Reports, Game Froze/Crash, or the most relevant option, and answer the bot’s questions. Be sure to include your email address, platform (Steam, PlayStation, Xbox, Switch, etc.), User ID, screenshot/video, and a clear description of what went wrong.
- Provide additional details. Player Support may ask you for additional files or info that may help with your issue, such as Error Code/Message, DxDiag, or MSInfo.
For comprehensive bug‑reporting instructions, refer to FBC: Firebreak - How to Report Bugs & Crashes in our Remedy Technical Support and Help Center.