Sharing your gameplay moments allows you to showcase your achievements and experiences.
During gameplay, press the Create button on your controller.
Select Take Screenshot or Record Video Clip.
To view your captures, go to the Media Gallery from the main menu.
To share, select the desired media, press the Options button, and choose Share.
Note: You can transfer captures to a USB drive or share them directly to linked social media accounts. For more details, refer to the official PlayStation Sharing Guide page.
Contact Player Support
If you have questions or continue to encounter problems, and the issue persists, you can contact our support team for technical assistance.
- Open the Remedy Help Center. Go to remedy.helpshift.com and click the chat bubble in the lower‑right corner to start a ticket.
- Describe your issue. Select Bug Reports, Game Froze/Crash, or the most relevant option, and answer the bot’s questions. Be sure to include your email address, platform (Steam, PlayStation, Xbox, Switch, etc.), User ID, screenshot/video, and a clear description of what went wrong.
- Provide additional details. Player Support may ask you for additional files or info that may help with your issue, such as Error Code/Message, DxDiag, or MSInfo.
For comprehensive bug‑reporting instructions, refer to FBC: Firebreak - How to Report Bugs & Crashes in our Remedy Technical Support and Help Center.