Verifying your installed add-ons ensures all purchased content for CONTROL Ultimate Edition is properly installed and accessible.
From the PlayStation 5 Home screen, highlight CONTROL Ultimate Edition.
Press the Options button on your controller.
Select Manage Game Content to view installed add-ons.
If an add-on is not installed, select the item and choose Download.
Once downloaded, restart your console and launch the game to confirm the content appears.
You must be connected to the internet and signed in to your PlayStation Network account to verify add-ons.
If you’ve followed all the steps and your content still doesn’t appear, please contact PlayStation Support.
Account or billing-related issues are handled directly by PlayStation.
Contact Player Support
If you have questions or continue to encounter problems, and the issue persists, you can contact our support team for technical assistance.
- Open the Remedy Help Center. Go to remedy.helpshift.com and click the chat bubble in the lower‑right corner to start a ticket.
- Describe your issue. Select Bug Reports, Game Froze/Crash, or the most relevant option, and answer the bot’s questions. Be sure to include your email address, platform (Steam, PlayStation, Xbox, Switch, etc.), User ID, screenshot/video, and a clear description of what went wrong.
- Provide additional details. Player Support may ask you for additional files or info that may help with your issue, such as Error Code/Message, DxDiag, or MSInfo.
For comprehensive bug‑reporting instructions, refer to How to Report Bugs & Crashes - CONTROL Ultimate Edition in our Remedy Technical Support and Help Center.