Keeping your PS4 version of CONTROL Ultimate Edition up to date ensures you receive the latest features and bug fixes.
From the Home screen, go to Library and highlight CONTROL Ultimate Edition.
Press the OPTIONS button on your controller.
Select Check for Update.
If an update is available, follow the on-screen instructions to install it.
Ensure your console is connected to the internet.
For more details, see the official PlayStation article.
Contact Player Support
If you have questions or continue to encounter problems, and the issue persists, you can contact our support team for technical assistance.
- Open the Remedy Help Center. Go to remedy.helpshift.com and click the chat bubble in the lower‑right corner to start a ticket.
- Describe your issue. Select Bug Reports, Game Froze/Crash, or the most relevant option, and answer the bot’s questions. Be sure to include your email address, platform (Steam, PlayStation, Xbox, Switch, etc.), User ID, screenshot/video, and a clear description of what went wrong.
- Provide additional details. Player Support may ask you for additional files or info that may help with your issue, such as Error Code/Message, DxDiag, or MSInfo.
For comprehensive bug‑reporting instructions, refer to How to Report Bugs & Crashes - CONTROL Ultimate Edition in our Remedy Technical Support and Help Center.