Uninstalling CONTROL Ultimate Edition can help free up storage space or fix certain installation issues. You can always reinstall the game later without losing your progress, as saved data is stored separately.
From the Home screen, go to Library.
Highlight CONTROL Ultimate Edition and press the OPTIONS button on your controller.
Select Delete and confirm the action.
You can reinstall the game anytime from your Library or the PlayStation Store.
If deletion fails or shows “Data Corrupted,” restart your console and try again. If the issue persists, boot into Safe Mode and select Rebuild Database. For more information, visit PlayStation Safe Mode Support.
Contact Player Support
If you have questions or continue to encounter problems, and the issue persists, you can contact our support team for technical assistance.
- Open the Remedy Help Center. Go to remedy.helpshift.com and click the chat bubble in the lower‑right corner to start a ticket.
- Describe your issue. Select Bug Reports, Game Froze/Crash, or the most relevant option, and answer the bot’s questions. Be sure to include your email address, platform (Steam, PlayStation, Xbox, Switch, etc.), User ID, screenshot/video, and a clear description of what went wrong.
- Provide additional details. Player Support may ask you for additional files or info that may help with your issue, such as Error Code/Message, DxDiag, or MSInfo.
For comprehensive bug‑reporting instructions, refer to How to Report Bugs & Crashes - CONTROL Ultimate Edition in our Remedy Technical Support and Help Center.