If you’re experiencing crashes, stuttering, frame drops, or graphical glitches while playing CONTROL Ultimate Edition, performing a clean installation of your NVIDIA graphics drivers can help.
Residual or corrupted driver files are a common cause of performance issues and instability. This guide will walk you through how to completely remove old NVIDIA components, install the latest drivers, and restore your GPU settings to default for the best performance.
A. Driver Cleanup & Fresh Install
Note: Booting into Safe Mode disables third-party interference, ensuring the Display Driver Uninstaller (DDU) can fully remove all NVIDIA components.
Reboot into Safe Mode
Press Windows Key + R, type
msconfig, and hit Enter.Under Boot → Safe boot, select Minimal and click OK, then Restart.
Run DDU (Display Driver Uninstaller)
Download the latest DDU from Guru3D or the official DDU site.
Launch DDU, select GPU → NVIDIA, and click Clean and restart.
This ensures all NVIDIA drivers, registry entries, and files are removed.
Download the Latest NVIDIA Driver
After rebooting back to Windows normally, visit the NVIDIA Drivers page.
Select your GPU model (example, GeForce RTX 30 Series) and OS, then click Search → Download.
Perform a Clean Install
Run the downloaded installer.
Choose Custom (Advanced) installation.
Check Perform a clean installation.
Follow the on‑screen prompts to complete the process.
Reboot your PC to finalize the driver installation.
Note: Clean installs reset NVIDIA settings to defaults if you rely on specific profiles, note them down beforehand.
B. Factory Reset in NVIDIA Control Panel
Right-click your desktop and open NVIDIA Control Panel.
Go to Manage 3D Settings on the left pane.
Click Restore Defaults → Apply.
Close the panel and relaunch CONTROL Ultimate Edition to test your performance.
Validation and Post-Reset Checklist
| Action | Expected Outcome |
|---|---|
| Launch CONTROL Ultimate Edition in high-load areas (Ashtray Maze, Research Sector). | Stable frame pacing; no stutter or artifacting. |
| Observe GPU utilization in NVIDIA Overlay or MSI Afterburner. | Normal fluctuation under load; no sharp thermal spikes. |
| Re-enable DLSS, ray tracing, and preferred resolution settings. | Visual quality restored without instability. |
Contact Player Support
If you have questions or continue to encounter problems, and the issue persists, you can contact our support team for technical assistance.
- Open the Remedy Help Center. Go to remedy.helpshift.com and click the chat bubble in the lower‑right corner to start a ticket.
- Describe your issue. Select Bug Reports, Game Froze/Crash, or the most relevant option, and answer the bot’s questions. Be sure to include your email address, platform (Steam, PlayStation, Xbox, Switch, etc.), User ID, screenshot/video, and a clear description of what went wrong.
- Provide additional details. Player Support may ask you for additional files or info that may help with your issue, such as Error Code/Message, DxDiag, or MSInfo.
For comprehensive bug‑reporting instructions, refer to How to Report Bugs & Crashes - CONTROL Ultimate Edition in our Remedy Technical Support and Help Center.