This update improves game data downloads and introduces ray tracing support for newer iPad devices, along with a manual fix for download-related issues.

Improvements & Changes

• Improved initial game data management for more stable downloads

• Added ray tracing support for M3 iPads with 10GB of memory

• Added option to manually clear downloaded content to resolve issues

New Troubleshooting Option

If you experience issues with downloaded content:

  1. Go to Settings
  2. Tap Apps
  3. Select Control Ultimate Edition
  4. Enable “Delete Asset Packs on Next Run”
  5. Launch the game

This will remove downloaded game data and allow a fresh download.

Contact Player Support

If you have questions or continue to encounter problems, and the issue persists, you can contact our support team for technical assistance.

  1. Open the Remedy Help Center. Go to remedy.helpshift.com and click the chat bubble in the lower‑right corner to start a ticket.

  2. Describe your issue. Select Bug Reports, Game Froze/Crash, or the most relevant option, and answer the bot’s questions. Be sure to include your email address, platform (Steam, PlayStation, Xbox, Switch, etc.), User ID, screenshot/video, and a clear description of what went wrong.

  3. Provide additional details. Player Support may ask you for additional files or info that may help with your issue, such as Error Code/Message, DxDiag, or MSInfo.

For comprehensive bug‑reporting instructions, refer to How to Report Bugs & Crashes - CONTROL Ultimate Edition in our Remedy Technical Support and Help Center.