Welcome to the Federal Bureau of Control.

CONTROL Ultimate Edition is now available on iOS, allowing you to experience the mysteries of the Oldest House directly from your iPhone or iPad. Whether this is your first time stepping into the Bureau or you are returning as an experienced Director, this guide will help you prepare for your journey and get the best possible experience on mobile devices.

Before stepping into the Oldest House, there are a few important things every new Director should know.

Before You Begin

CONTROL Ultimate Edition is a visually demanding AAA experience designed for newer Apple hardware. For the best experience, make sure your device is supported, updated to the latest iOS version, and has enough free storage space available before downloading the game.

The game also requires a stable internet connection during installation since additional game assets may download after launching the game for the first time.

If you are unsure whether your device is compatible, please see our:

Downloading and Installing the Game

Getting started is simple through the App Store.

Open the App Store on your iPhone or iPad and search for CONTROL Ultimate Edition. Once you find the game, tap the purchase or download button and complete the installation process using your Apple ID.

After the initial installation finishes, the game may continue downloading additional asset packs during the first launch. Because of the game’s large size, we strongly recommend staying connected to stable Wi-Fi and keeping the game open while these downloads complete.

Interrupting these downloads may lead to:

  • Incomplete installation
  • Missing textures
  • Crashing
  • Loading issues
Stay Connected: Keep your device connected to a stable Wi-Fi network and plugged into power during the download. CONTROL is a big game, and a stable connection is key!
Note: Large downloads can be interrupted by unstable connections, leading to corrupted files. A strong Wi-Fi signal ensures a smooth, complete download.

Your First Steps Inside the Oldest House

CONTROL is designed around exploration, experimentation, and environmental storytelling. The Oldest House constantly shifts and hides secrets throughout its corridors, so taking time to explore can greatly improve your experience.

As you progress through the game, Jesse will unlock a variety of supernatural abilities and Service Weapon forms. Different enemies and encounters may encourage different playstyles, so experimenting with powers is highly recommended instead of relying on a single combat approach.

You may also notice your device becoming warm during extended gameplay sessions. CONTROL Ultimate Edition uses advanced graphical technologies and high-end rendering features, which can place a significant load on supported Apple devices.

To help maintain stable performance:

  • Avoid gaming while charging when possible
  • Remove thick protective cases if the device becomes too warm
  • Close unused background apps before launching the game

Pro-Tips for New Directors!

  • Headphones On: For the best experience, plug in some headphones! CONTROL's audio design is incredible and really pulls you into the Oldest House.
  • Explore Everything: Don't rush! The Oldest House is full of secrets, lore, and hidden areas. Take your time to explore every nook and cranny.
  • Experiment with Abilities: Jesse's powers are your best friends. Try out different combinations in combat to find what works for you.
  • Controller Support: Players who prefer a more console-like experience can also connect supported Bluetooth controllers on iOS. Controllers may provide smoother aiming and more comfortable movement during longer gameplay sessions. If you need help connecting a controller, please see:

Controller Support Guide for CONTROL Ultimate Edition on iOS

Welcome to the Bureau, Director. Your journey through the Oldest House awaits! If you run into any anomalies, don't hesitate to check our other guides.

Contact Player Support

If you have questions or continue to encounter problems, and the issue persists, you can contact our support team for technical assistance.

  1. Open the Remedy Help Center. Go to remedy.helpshift.com and click the chat bubble in the lower‑right corner to start a ticket.

  2. Describe your issue. Select Bug Reports, Game Froze/Crash, or the most relevant option, and answer the bot’s questions. Be sure to include your email address, platform (Steam, PlayStation, Xbox, Switch, etc.), User ID, screenshot/video, and a clear description of what went wrong.

  3. Provide additional details. Player Support may ask you for additional files or info that may help with your issue, such as Error Code/Message, DxDiag, or MSInfo.

For comprehensive bug‑reporting instructions, refer to How to Report Bugs & Crashes - CONTROL Ultimate Edition in our Remedy Technical Support and Help Center.